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Body Shop Manager - Jim Pattison Toyota Surrey

Full Time
Surrey, BC     

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Jim Pattison Toyota Surrey is looking for a Body Shop Manager to run their fast paced Body Shop 


The MAJOR TASKS are listed below, but the incumbent may be assigned to other duties:

  • Establishes objectives for the department, jointly with his/her supervisor, and attains these objectives.
  • Prepares and manages the annual operating budget of the body shop.
  • Implements a dynamic marketing plan, with the aim of increasing body shop sales.
  • Maintains efficient communications within the department, as well as between departments. Endeavors to promote harmony and a team spirit with all the other departments.

 Tasks related to customer service and relations with insurers:

  • Builds and maintains good working relations with insurance adjusters.
  • Negotiates with insurance company representatives.
  • Completes insurance forms, indicating the estimated repair costs and making recommendations.
  • Obtains the insurer’s approval and agreement to the estimates.
  • Builds and maintains good relations with the customers, to encourage their loyalty and obtain their recommendations.
  • Welcomes arriving customers in a friendly and professional manner.

Summary Job Description:

Directs the work activities of body shop employees, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Achieves a reasonable operating profit for the department and maintains customer satisfaction standards, while containing expenses.

Additional Comments:

The Jim Pattison Auto Group's relentless commitment to customer satisfaction has allowed us to grow into one of Canada's largest companies.  We encourage career growth and personal development within our company.  We are looking for individuals who can contribute to our business operations today and our future growth.

Posted: October 26, 2016
Closes:December 25, 2016
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About Jim Pattison Auto Group

When Jimmy Pattison opened his first new car dealership on Main Street in Vancouver in 1961 it was the start of a new era of tradition in the Automotive Industry in British Columbia. Built on custo...