Billings Specialist

Horizon Recruitment is recruiting for a Billing and Order Processing Specialist to support accurate customer billing, order management, and accounts receivable operations. This role is ideal for someone early in their accounting or finance career who enjoys solving problems, working with customers, and keeping financial processes running smoothly.

You will help ensure invoices are accurate and issued on time, customer accounts are up to date, and billing questions are resolved efficiently. Working closely with internal teams, you will also support month-end reporting, audit preparation, and collections activities while building your knowledge of billing and financial operations.

Responsibilities:

• Review customer contracts and sales orders in NetSuite and Salesforce to confirm billing details, pricing, and agreed terms.
• Prepare and issue invoices through daily recurring billing processes, ensuring accuracy and timely delivery.
• Verify invoice calculations, discounts, and applicable sales taxes.
• Respond to routine billing questions from customers and internal teams, investigate basic payment discrepancies, and escalate complex issues when needed.
• Support period-end close by reconciling billing and revenue records and helping resolve discrepancies.
• Assist with annual financial audits by preparing account reconciliations and gathering supporting documentation.
• Support accounts receivable activities, including new customer account setup and collections follow-up.
• Maintain accurate customer and contract records, ensuring changes are reflected in the appropriate systems.
• Record initial details for data subject requests and track customer billing disputes for follow-up.
• Meet team performance goals for accuracy, productivity, customer satisfaction, and quality of service.
• Work collaboratively with colleagues to improve processes, resolve issues, and maintain clear communication across teams.

Requirements:

• 1-2 years of experience in billing administration, accounting, finance, customer support, or a related field.
• Currently enrolled in or have completed a bachelor's degree program in Accounting or Finance, or have equivalent practical education and experience.
• Basic proficiency in Microsoft Excel.
• Foundational knowledge of billing, accounts receivable, collections, and order-to-cash processes.
• Experience with Salesforce, NetSuite, or ticketing platforms such as Zendesk or Jira is an asset.
• Strong attention to detail, with the ability to review financial information and identify discrepancies.
• Clear written and verbal communication skills, with a customer-focused approach to resolving inquiries.
• Ability to manage competing priorities, adapt to changing needs, and follow through on assigned tasks.
• A collaborative mindset and willingness to share information, learn from feedback, and support team goals.
• A proactive approach to problem-solving, with the confidence to ask questions and suggest improvements.
• A strong sense of accountability and a commitment to accurate, reliable work.

Remuneration:

• $30-$35/hr

Only candidates eligible to work in Canada will be considered

Horizon Recruitment Inc. is a specialized recruitment and search firm with two complimentary practice areas: Finance & Supply Chain.