You're using an older version of Internet Explorer that is no longer supported. Please update your browser.

Bilingual Dispatcher / Route Coordinator (31506)

Location
Surrey, BC
Details
Full Time
18 hours ago
At First Student, our Dispatchers and Route Coordinators are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. We are looking for someone who is Bilingual for this role.

At First Student, we are proud to offer:
  • Tremendous Career Advancement Opportunities due to a strong presence across North America
  • Positive and rewarding work environment


Responsibilities:
  • Oversees all routes and scheduling of buses
  • Counsels and coaches drivers and monitors
  • Handles heavy phone and radio traffic
  • Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
  • Serves as primary communication liaison with major contracted customer
  • May handle charter reservations, billing, or driver payroll
  • Provides solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Completes assignment of special projects
  • Assists with supervision of day-to-day operations
  • Ensures that routes are established as efficiently as possible
  • Maintains routes for efficiency and accuracy
  • May work with software programs to establish routes for drivers and school district
  • Verifies accuracy of driver's route times and stop times
  • Demonstrates and promotes a safe environment at all times
  • Assists the Contract Manager in establishing standard hours accuracy report
  • Meets with school officials as needed to keep routes current and accurate
  • May maintain on a spreadsheet driver miles and amount of time for drivers billing preparation
  • May drive bus routes as needed


Experience and Skills:
  • 3-5 years' experience
  • Class B License Required
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Knowledge of the Surrey area


First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. Apply today to join our team!

First Student is an equal opportunity employer that welcomes a diverse workforce. We encourage applications from women, persons with a disability, Aboriginal peoples and members of a visible minority
Category
Other