Benefits Coordinator

Benefits Coordinator

Merritt, BC

We are looking for a Benefits Coordinator based out of the Corporate Office in Merritt, BC. The Benefit Coordinator is responsible for the overall operation of the extended health/dental benefits program, consisting of custom designed ASO (Administrative Only) plans for a variety of clients. This is a full-time position.

Responsibilities include:

• In addition to establishing and managing all plans,
• The Benefits Coordinator is the first point of contact for the insured to begin the process of financial recovery for extended medical/dental claims.
• Involves receiving claims, collecting the required information, analyzing the eligibility of a claim, to decide whether the claim should be processed or denied, and
• Data entry into the company’s information system to prepare for reimbursement of funds to the insured individuals.
• Accuracy of claims are extremely important, as well as organization and management of claim files for all clients and their insured employees
• Above average attention to detail, and accuracy

Essential Skills required:

• Good Customer Service and Interpersonal Skills 
• Sound Technological Skills - the majority of the work will be entering data into our proprietary software system. 
• Basic understanding of Microsoft Access is a requirement for updating of information into the proprietary system.
• Exceptional Organization and Data Entry Skills 
• Analytical Abilities - the ability to investigate, analyze and adjudicate the claims as per the guidelines of the client’s benefit plan and to further inquire or gather information from the insured or service provider, if necessary.
• Problem Solving Skills - ability to handle complaints or other issues in regards to pending claims from insured and service providers, facilitate changes or correct data from clients, and provide special coverage from clients if requested to make changes.
• Confidentiality - privacy and confidentiality of all information is of utmost importance and required
• Understanding of Dental language and terminology essential

Qualification Required:

• Successfully completed a minimum Grade 12 education
• Dental Reception experience is preferred
• Valid BC Driver’s License (Class 5) and a positive driving record.

 Compensation

This is a non-union, salaried, management position. Wage range is $52,000 to $56,000. Actual salary and benefits will be based on the experience of the successful candidate.

 Only short listed candidates will be contacted and hiring is subject to pre-employment drug testing.

 Interested applications are encouraged to send a resume and cover letter to: mdumont@emconservices.ca

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