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BC Public Service

BAND 5 - Executive Director, Service Transformation - AMENDED

Victoria, BC
Full Time
3 days ago
112,100 to 143,000 per year
Posting Title

BAND 5 - Executive Director, Service Transformation - AMENDED

Position Classification

Band 5




Victoria, BC V9B 6X2 CA (Primary)

Salary Range

$112,100.00 - $143,000.00 annually

Close Date


Job Type

Regular Full Time

Temporary End Date


BC Public Service -> Env & Climate Change Strategy

Ministry Branch / Division

Strategic Services Division

Job Summary

Executive Director, Service Transformation
Management Band 5

Amendment November 23, 2022: salary information updated to reflect Management Band increase

This position is located in Victoria, BC.
An eligibility list may be established to fill future temporary and permanent vacancies.
This position is excluded from union membership.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .

The Ministry of Environment and Climate Change Strategy is responsible for the protection, management and conservation of BC's water, land, air and living resources.

The Ministry's Service Transformation Branch (STB) leads strategic program initiatives that transform service delivery by leveraging business intelligence and applying digital tools to support legislative and policy initiatives for the Ministry of Environment & Climate Change Strategy. The STB leads service transformation projects to support Ministry legislation, regulation and public outreach activities that ensure a safe and healthy environment for British Columbians, while supporting a strong, sustainable economy. Projects managed by STB have extensive long-term impacts on the Ministry operations, the Natural Resource Ministries, Indigenous and other external partnerships and agencies and/or government-wide business operations.

The Executive Director (ED) provides strategic leadership for centralized Ministry-wide issues, policy, and digital processes, including delivering a range of programs and services, which often have an integrated digital component and drive revisions to legislation, regulations, policies and issues management responses. The ED acts with considerable autonomy, provides independent judgement and makes recommendations that have considerable long-term impact on Ministry service delivery. This position works closely with all staff within the Ministry and liaises with Government Communications and Public Engagement in developing marketing, branding and communication and engagement strategies to accompany service transformation.

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. Information and tips about how to complete your job application, including adding or editing your resume and applying for jobs, are available at the following link: Your Job Application . If you still experience technical difficulties applying for a competition, please send an email to , before the stated closing time, and we will respond as soon as possible to assist you.

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia .

The BC Public Service is a Top 100 Employer that embraces diversity, health and career growth. For more information, please visit What the BC Public Service Offers .

NOTE: Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition.


To be considered for this position, your application must clearly demonstrate how you meet the following:

Education and Experience:
  • University degree, preferably at an advanced level, in business administration, public administration, information management, or a related discipline. An equivalent combination of education and experience may be considered.
  • A minimum of 5 years of recent (within the last 7 years) related experience.

Recent, related experience must include all of the following:
  • Experience (more than 5 years) in a senior management capacity in the public sector or industry leading process improvement/business transformation projects involving a diverse range of project portfolios, strategic planning and corporate policy development, assessment and implementation.
  • A minimum of 5 years' experience leading, coaching, mentoring and supervising staff and directing a diverse workgroup of employees, including: goal setting, performance management and succession planning.
  • Proven experience of working in an agile, digital transformation focused development environment with researchers, designers and engineers to iteratively create and improve digital services.
  • Engaging multi-stakeholders and building and maintaining effective relationships within a diverse and complex work environment.
  • Advancing strategic relationships, addressing issues and negotiating agreements with senior decision-makers.
  • Managing budgets, contracts and expenditures while ensuring compliance with fiscal parameters and the prudent use of financial resources.

Preference may be given to candidates with experience:
  • Leading business transformation projects for public sector natural resource clients.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile.

A Criminal Record Check (CRC) will be required.


Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application; however, it may not be used for initial shortlisting purposes .

Questionnaire (Comprehensive): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements listed in the job profile. Please allot approximately 60 minutes to complete the questionnaire. Note: for long or essay style questionnaires, we recommend saving frequently while completing it. You can also copy the questions into another document, complete it offline, then log back in and copy/paste your responses when you are ready to submit your application.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history, including job titles, start and end dates (month and year) of your employment, and your job related responsibilities, accountabilities and accomplishments. Ensure your questionnaire responses are complete as your resume may not be used for initial shortlisting purposes.

Job Category

Communications, Executive, Information Management/Information Technology, Leadership and Management, Natural Resource Sector, Policy, Research and Economics

Additional Information
Government Sales and Marketing