Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$150,000 - $200,000 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Enablement Platform's Digitization Product Group supports the Bank's paperless and end-to-end digital document vision. While offering a suite of robust, industry-leading products is core to the Digitization vision, the product group also delivers capabilities via business-led initiatives across the entire enterprise.

The Digitization Product Group Owner will lead a team of Product Owners, Business Systems Analysts, and Intake and Advocacy Managers, and is responsible for ensuring that the Product Group and its Pods are creating value for the organization through initiative delivery that is aligned with business vision and strategy and consistently drives measurable outcomes. This entails aligning with other business & technical partners, and senior management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing stakeholder feedback, and driving innovation for the Product Group.

The Product Group Owner should always consider how to maximize value, assess how the products and the delivery process can be continuously improved, contribute to a positive work environment, and ensure that work embodies the Agile principles of transparency, collaboration and engagement. The Product Group Owner will have a high level of interaction with both Technical and non-Technical Business Partners and Asset Owners, requiring a high level of skill in collaborative strategic vision and roadmap building, relationship management, change management, and communications, across all levels of executive leadership, up to and including at the SVP level.

Job Description

CUSTOMER

• Partner with other Product Owners, Product Group Owners, Executive Product Owners, non-TDSA business & technology partners, and senior leaders to support the delivery of each segment's product visions through adoption of Digitization capabilities
• In alignment with the product vision and strategy and enterprise business priorities, create and maintain a backlog and continuously re-prioritize epics and features that will balance the needs of the various lines of business to provide the most value to the bank
• Develop broad relationships across different business segments, platforms, journeys, and technical teams. Continuously engage with key stakeholders on the Digitization delivery roadmap, ensuing alignment with their priorities/roadmaps
• Review performance analytics; recommend and champion strategies to enhance delivery of value
• Actively participate in key TD Scaled Agile ceremonies (PI Planning, QBR, SOS, Showcases, etc.), and other key non-Agile delivery ceremonies (Program Meetings, DRB, ERB, ESC, etc.)
• Proactively raise issues that impede the efficient delivery of business-driven initiatives, actively working to resolve for best possible outcome

SHAREHOLDER

• Ensure adherence to all delivery frameworks and methodologies, and applicable compliance requirements
• Ensure Product Group follows applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets), while ensuring risks are identified and monitored, and key controls and processes are effectively managed
• Lead relationships with business lines / corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
• Lead or contribute to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
• Define the OKRs in partnership with Product Group Technical Lead and other stakeholders as required
• Protect the interests of the organization - identify and manage risks, and escalate nonstandard, high-risk transactions / activities as necessary
• Keep abreast of emerging industry trends, business needs/visions, and evolving regulatory requirements, assessing potential impacts to Digitization vision, strategy and backlog
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Cultivate and model a culture of care, support colleague growth, make an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand
• Be a visible leader, coach and TD Scaled Agile/Scrum Champion
• Connect the alignment of colleagues' contributions with the TD Shared Commitments
• Build and retain an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborate to move with speed to get things done
• Demonstrate inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
• Sustain, identify strong talent, recruit and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
• Champion Pod/Product Group/Product Family skill and capability development through mentorship, feedback, and coaching, by sharing knowledge and experiences and leveraging best practices
• Enable a continuous learning culture, sharing of knowledge across the team, and drive the desire to innovate in the team
• Lead the Product Group through change and create an environment where the team feels psychologically safe to challenge current practices by modeling resiliency and flexibility, communicating a compelling vision with clarity
• Foster a high-performance culture by setting Pod, Product Group and Product Family targets and objectives, driving accountability and business results
• Manage employees in compliance with all human resources policies, procedures and guidelines of conduct

BREADTH & DEPTH

• Oversee and lead a team of Pod Product Owners, Business Systems Analysts, and Intake & Advocacy Managers for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise's best practices
• Integrates knowledge of the enterprise's overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and identifying operational efficiencies and opportunities with other business management / enterprise areas
• Facilitate key strategic discussions at senior levels of the organization and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Set operational team direction and collaborate with others to execute on common goals
• Focus on longer-range planning for functional area
• Reports to an Executive Product Family Owner

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree and / or product certificate required
• Graduate degree preferred
• 15+ years of relevant experience (Hands-on Software Engineering and Technical delivery, Business delivery, Shared Services Delivery, including leading Delivery teams)
• Delivery tooling experience across and within the various SDLC practice areas
• 7+ years of Product Owner or Agile related delivery experience
• Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset
• Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset
• Delivery experience within multiple TD business segments and technology areas considered an asset
• Functional and/or technical knowledge of document digitization systems, tools, and capabilities are considered an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet