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GroupHEALTH Benefit Solutions Logo

Associate, Booklets

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South Surrey, BC
Surrey, BC
Job Type icon
Full Time
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Banking, Finance and Insurance

Life is short. Work somewhere awesome.


In every industry there is a company that thinks, and does things, differently. In employee group benefits, GroupHEALTH Benefits Solutions® is that company.

Innovative and customer-focused, we’re not your parent’s insurance company. We’ve used equal parts passion, expertise and innovation to turn stated customer needs (yes we listen to customers!) into group benefits programs that save companies and their employees money, while still providing the very best protection available. That’s getting people’s attention.

We are currently looking for an Associate, Booklets to join our team in Surrey, BC. The Associate, Booklets is responsible for creating and updating detailed benefit booklets for employees on New and Existing groups with accuracy and timeliness.


  • Solid understanding of responsibility in the role within 1 month
  • Clear understanding of applicable SLA's within 1 month
  • Follow and understand business processes with CRM within 1 month
  • Able to update existing clients booklets with changes within 1 month
  • Produce booklets on New Groups within 3 months
  • Manage workload independently within 6 months

In addition to joining a team that is focused on delivering the “WOW!” factor daily (while enjoying weekly yoga stretches, lunchtime walks, 26 long weekends a year, and lots of cake!), your Key Responsibilities will include:

  • Punching and binding booklets
  • Posting booklets to online system
  • Preparing employee packages and labels for packages
  • Transferring plan design information from schedule into a booklet
  • Reviewing booklet wording for accuracy and make corrections
  • Work with partners for review and collaboration of booklet wording
  • work with insurance carriers for approval of exceptional wording

Must Haves

  • Detailed
  • Computer literate; experience with Microsoft Word and Adobe Acrobat
  • Handle repetition and constantly changing high demands

The Perks

In addition to becoming part of a creative, challenging, and stimulating work environment, we also offer:

  • a competitive salary
  • an excellent benefits plan
  • flex time
  • education assistance
  • participation in our Fortnight program
  • access to our Group RRSP plan


We thank everyone who applies; however, due to the volume of applications we receive, we are only able to contact candidates who have been selected for an interview.

Posted: September 21, 2017
Closes:November 20, 2017