Assistant Registrar, Domestic Recruitment

Posted Yesterday

Job Details

Full Time

Location

Surrey, BC

Job Description

We are currently seeking an Assistant Registrar, Domestic Recruitment to join our Registrar team.

This role reports to the Associate Registrar, Recruitment and Admissions and directly oversees the members of the Future Students' Office.

The Assistant Registrar, Domestic Recruitment is a front-facing leader and ambassador of KPU, representing the University to prospective students, families, schools, and community partners. This role combines strategic leadership with hands-on management, overseeing the domestic recruitment team while ensuring the delivery of exceptional service. The position provides oversight for the planning, development, and execution of student recruitment initiatives, communications, events, and community engagement, working collaboratively across the University and with external partners to attract and convert domestic students.

The Assistant Registrar leads a high-performing team, fostering a culture of excellence, collaboration, and continuous improvement. They provide functional, technical, and operational guidance to the Office of the Registrar and the University, ensuring processes run efficiently and effectively. This position requires a process-driven problem solver who applies analytical and technical expertise in domestic recruitment, conversion, and strategic enrolment management, while serving as a visible representative of KPU's values and mission.The incumbent ensures KPU remains compliant with university, provincial, and federal policies, leveraging deep knowledge of University policies, the student information system, and related platforms to support the Office's systems and service goals.

Education and Experience

Bachelor's degree in a relevant field (e.g., marketing, communications, or similar).
Minimum five (5) years of recent, relevant experience in or supporting the Office of the Registrar, in progressively responsible positions related to domestic student recruitment, conversion, and constituent relationship management.
Minimum three (3) years of management or supervisory experience in a post-secondary environment; formal supervisory training is an asset.
Proven experience in training, mentoring, and managing effective teams, implementing change that improves service quality, staff productivity, and system efficiency.
Or an equivalent combination of education, training, and experience.

Knowledge, Skills & Abilities

Strong understanding of Canadian and international secondary education systems.
Experience as a functional lead administering a Banner Student module (or comparable student information system).
Skilled in supporting and maintaining recruitment-related systems, including online admission platforms, the BC Transfer Guide, and CRMs.
Strong analytical, problem-solving, and organizational skills, with the ability to set priorities, meet deadlines, and work independently.
Demonstrated ability to motivate, manage, and inspire teams, creating a collaborative and cohesive working environment.
Experience in business workflow design and process improvements.
Proficient with database reporting tools, web systems, and software; Microsoft Office Specialist certification in Excel, Word, and Access is an asset.
Sound understanding of strategic enrolment management and academic policies that enhance the undergraduate experience.
Exceptional interpersonal, communication, and public speaking skills, with the ability to represent the University externally and engage diverse audiences.
Proven ability to interpret and apply policies, exercise sound judgment, and model professional, ethical, and collaborative behaviors.
Ability to establish and maintain effective relationships with University administration, faculty, staff, and external partners.
Intercampus travel required; must have a valid driver's license and access to a vehicle.

Competencies

Leadership: KPU employees inspire, coach, mentor, and support students, employees and KPU as a whole in achieving objectives.
Accountability: KPU employees demonstrate fiscal accountability and take ownership for their actions, decisions and results.
Continuous Improvement: KPU employees take a creative approach to opportunities, exploring unique ways to create optimal value for the KPU community.
Collaboration: KPU employees work in functional and cross-functional teams, coming together to solve complex issues and accomplish objectives that will benefit the KPU community.

Salary Information

The above compensation range is the span between the minimum and maximum base salary for a position. Typically, initial salary placement is approximately halfway between the minimum and the maximum. This represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and approximately halfway of the salary range for a job with consideration given to internal equity.

Want to know more?

Click here to view the full job description.

Application Process

To apply for this opportunity, please submit your cover letter and resume as one document via KPU's Career Centre.

About Kwantlen Polytechnic University

As Canada’s only polytechnic university, KPU is committed to providing learners with opportunities to develop hands-on, applied skills, in addition to traditional academics. Established in 1981, the university has five campuses across Metro Vancouver (Surrey, Richmond, Langley, Cloverdale, and Surrey Central City). KPU currently offers a range of degrees, diplomas, certificates, and citations in 120 diverse programs, many of which are unique to the university. Students graduate career-ready and prepared to make a positive impact in their community thanks to a well-rounded education, where thought meets action. With a mission to transform lives and empower positive change, KPU employees work collaboratively to inspire our students, our communities and one another. Our success is driven by the dedication and passion of the people who work here and we strive to attract, develop, reward and retain our talented employees. When you join KPU, envision yourself joining an inclusive and diverse environment that embraces collaboration, innovation, and a shared commitment to student success. At KPU, community isn't just a buzzword; it's a lived experience where faculty and staff actively contribute to a welcoming atmosphere, fostering a sense of belonging. Immerse yourself in a workplace that values your unique perspectives, encourages professional growth, and actively engages with the local community. KPU offers competitive compensation and employee benefits, as well as other perks, through our Total Rewards package. From health and well-being to career development, we're committed to helping our people achieve success.