When it comes to building loyal relationships, Aritzia Concierge is second to none. Attentive, efficient and warm, this team delights our clients with their utterly seamless service and sales.THE OPPORTUNITY
Our Concierge Administrative Associates (or CAAs for short) provide unrivaled sales and service, all via email. As a CAA, youll have a major impact by helping to drive sales in our stores and online. Youll get a kick out of getting to know our clients. And youll make someones day"dozens of times a day.
This is a great opportunity for go-getters with next-level communication skills. Multitaskers who know how to prioritize. Problem-solvers who take initiative (and who really love clothes).
Our CAAs work with us at our most exciting time of year: contracts are from November 4th 2019- February 2020
At Aritzia, were big believers in recognizing talent and promoting from within. Our most successful CAAs have opportunities to continue to develop long term careers at Aritzia, in our Aritzia Concierge Centres, as well as our support office.THE JOB
The CAA role is about creating exceptional experiences for our clients through prompt and genuinely friendly service. You will:
- Develop and manage strong customer relationships through outstanding and consistent customer experiences
- Solve problems to ensure our customers are happy
- Become an expert in Aritzias Products and services
You dont need specific experience to become a CAA " we can teach you what you need to know. We care most about your hustle, passion for great service and ability to think on your feet. You have:
- Great communication skills
- High attention to detail
- A driven approach to your work and career
- An outgoing personality and passion for exceptional service
Head to our About Us for the scoop on who we are and what we do.
Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed.
We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.
Customer Service and Support