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Application Site Reliability Engineer - TELUS Health

Reference ID: HEA02755-17

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Full Time
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Health Care

Position Overview:

This positions primary responsibility will be the migration the existing TELUS Health products into their respective Cloud environments. They will implement and operate the specific application they are responsible for within the overall TELUS Health Cloud services. This is a 24/7 on-call position and will require the candidate to be able to work in this environment.

    •Manage from an operational perspective the Application Specific Cloud Platform •Working directly with software development and solutions architects to provide guidance and knowledge about how the application performs and its migrations to the cloud •Constantly working to improve performance of the system •Troubleshooting of alerts/issues that impact the performance/uptime of the Application in the cloud •Automate the world should be seen as a core mantra as an SRE •Create and keep up to date all operational documentation for the Cloud Platform •Provide assistance as a senior technical product specific expert to the Cloud Team


Required Knowledge:
    •Advanced troubleshooting Sysadmin skills will be required for this position
      •Advanced hands-on skills operating in Windows Server and MSSQL •Experienced hands-on skills in Cloud Formations •Experienced hands-on skills in AWS products and services
    •An advanced understanding of software engineering and how they interact with the deployed product
      •Automate the world and work with the development teams to build out key tenants of a Dev/Ops trusted environment
    •Experienced in operating applications into the AWS Cloud environment •An understanding of networking fundamentals (subnets, Basic Routing, DNS, etc) •Solid understanding and experience in configuration management (Puppet) and associated development languages (Java, Python, Ruby) •Understanding of Continuous Integration and Continuous Delivery (Atlassian Stack) •Categories of technology that you should have a good understanding and/or hands-on experience with:
      •Monitoring and Logging (Datadog/Splunk) •Federated Identity Management

Required Skills & Abilities:
    •Must be creative thinkers and problem solvers, who can work under pressure to figure out a system problem and create a solid solution for bringing back control quickly •Be able to read through reams of monitoring and performance data to develop plans to continuously improve the environments

Required Professional Designation/Certification:
    •Bachelor's Degree from an accredited college or university •MCSE - Windows Server 2012(6)/MSSQL 2014(6) •Puppet Certified Professional an asset •AWS Certification an asset

Required Experience:
    •3-5 years of progressive IT experience •Minimum 3 years of cloud experience

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

TELUS Health is an IT leader in Canada that focuses on the health sector. Our mission is to improve the way information is being used along the continuum of care to better the health of citizens in Canada and in selected countries.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all personnel whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Posted: July 14, 2018
Closes: September 12, 2018
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...