You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
You're using an older version of Internet Explorer and some functionality may not work as expected. Please update your browser for the best experience.
Victoria Animal Control Services Ltd. Logo

Animal Control Officer

Reference ID: MAR2018

Share job:

Job Location icon
Victoria, BC
Job Type icon
Full Time
Job Category icon
Community and Social Services
Education and Training
Law Enforcement and Security

Apply Now


VICTORIA ANIMAL CONTROL SERVICES LTD. requires a full-time Animal Control Officer.

Resumes with a cover letter must be submitted as application to this position.  Applications can be hand-delivered at 564 David Street, Victoria, B.C. V8T 2C8 (call first to arrange an appointment) or they can be sent to: [email protected].

The position entails a wide variety of tasks and responsibilities and is best suited to someone who has:

  • a high-level of personal integrity.
  • strong verbal and written communication skills.
  • experience working successfully in a team environment, but can also work independently without direct supervision (self-motivated).
  • previous experience working with the public in an enforcement capacity.
  • ability to be firm, but can use discretion appropriately.
  • capacity to make own decisions based on clear-thinking and common sense.
  • experience managing persons who are emotional, unstable, uncooperative, abusive, intoxicated, violent.
  • excellent powers of observation used in conjunction with skilled investigation techniques (forensic interviews / evidence gathering / tactical communication).
  • good organizational skills and can complete accurate & detailed handwritten and typed reports in a timely manner.
  • experience in providing testimony and self-prosecuting tickets in court.
  • domestic animal experience with dogs, cats & other animals.  Officers must be physically capable & competent to handle/walk/restrain large, unruly or vicious dogs.
  • experience riding a bicycle.
  • ability to interpret Bylaw regulations and provide detailed information & advice to the public concerning any animal related issues.
  • sound computer skills (MSWord, MSAccess, Email, digital photography).
  • must have a Certificate in Bylaw Enforcement & Investigative Skills (Level 1) from the Justice Institute of B.C. or possess similar or greater training or experience (e.g.: Police, Sheriff, Corrections, Customs, Conservation, Insurance Investigator etc.).


This position involves all aspects of Animal Control and occasional assistance in the daily operation of the Pound and Adoption Centre.

Animal Control is: specialized Bylaw Enforcement and often entails low-level Policing work.  Approximately 95% of the work involves interacting with people and documenting those interactions; 5% of the work involves capturing and handling: dangerous animals, sick & injured animals, diseased and dead animals.

Officers work to maintain community standards by:

  • investigating public complaints
  • patrolling public places to identify violations
  • educating animal-owners about their responsibilities
  • using discretion and taking action to bring about compliance

Animal Control is a 7-day a week operation including most Statutory Holidays.  Officers usually work 40 hours per week in a set 5-day schedule but variations will occur to satisfy operational needs.

During spring and summer months Officers are occasionally required to start early (6:30 a.m.) or work late (9 p.m.).

Officers are required to work Overtime whenever requested to do so and to be On-Call (up to a week at a time).  When "On-Call," the Officer must accept the personal limitations of being On-Call and respond to call-outs at anytime of the day or night.

The successful candidate must provide a Criminal Record Check without any convictions & provide a B.C. Drivers Licence abstract with no violations or at-fault collisions in the last 5 years.

Start Date:     ASAP

Probation:     6 months

Wages:           $25.00/hr - $28.00/hr (dependent on experience) + 4% vacation pay

Upon successful completion of 1-year of employment the following benefits are provided:

  •  Vacation pay increases to 6% (3 weeks annual leave)
  • Extended Health & Dental is provided or equivalent value RRSP


  1. Completion of Grade 12 or equivalent
  2. Valid B.C. Driver’s Licence (no more than 3 points)
  3. Clear criminal record
  4. Bylaw Enforcement and Investigative Skills Level 1 from the Justice Institute of B.C.  OR  possess similar or greater training or experience (e.g.: Reserve Police, Sheriff, Corrections, Customs, Conservation, Bylaw, Animal Control, etc.).
  5. Not be intimidated by dogs or other animals
  6. No incapacitating allergies to animals or environmental conditions
  7. Ability to keep accurate notes and records
  8. Ability to work under high stress situations
  9. Availability to work evenings, weekends, after hours, Statutory Holidays
  10. Highly effective communication skills (verbal and written reports)
  11. Ability to read and interpret legislation and bylaws
  12. A good understanding of the enforcement and court processes
  13. A capacity for critical analysis of evolving situations
  14. Strong computer skills with a working experience of Microsoft Office
  15. Familiar with WCB regulations and practices
  16. The ability to work independently as well as within a team environment

Officers are frequently exposed to vicious cats & dogs; occasionally exposed to snakes; large spiders; reptiles; rodents; bats; farm animals; birds; insects.  Officers must handle deceased and decayed animals; sick and injured animals; abused and neglected animals.


  1. Post-secondary Diploma or Degree
  2. Courses in: Mediation; Conflict Resolution; Tactical Communication; Non-Violent Crisis Intervention
  3. Experience handling: dogs; cats; rodents; reptiles; snakes; birds; farm animals
  4. Knowledge of: the Community Charter; Criminal Code of Canada; Prevention of Cruelty to Animals Act
  5. Certification(s): Defense & Control Tactics; ASP; O.C.
  6. Firearms Licence / Canadian Firearms Safety Course


This job requires an average or higher level of fitness. Candidates may be required to successfully complete the POPAT or PARE physical test to prove they meet this standard.

Officers will occasionally be required to: give foot chase to catch animals; climb fences; climb ladders; go on to roof tops; crawl into confined spaces; move furniture; move objects; lift, carry, drag objects up to 100 pounds; walk on any type of irregular surface; crew a small boat; work in any weather condition; work at anytime of day.

Applicants who are short-listed will be contacted for an interview.  Applicants chosen for an interview are advised to familiarize themselves with the contents of our website: and its links.

Thank you for your interest in this position.

Posted: March 2, 2018
Closes:May 1, 2018