Analyst, Organizational Design & Classification

Analyst, Organizational Design & Classification

PHSA Corporate

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Analyst, Compensation & Organizational Design is an integral member of the team and provides subject matter expertise, knowledge, and support on classification- and compensation-related matters under the guidance of a senior member of the team with increasing independence (moving from direct, close and to general supervision). Builds and maintains mutually beneficial internal and external working relationships; collaborates with team, HR, HR related stakeholders and industry colleagues; and functions as an advisor and partners with leaders and colleagues on client work requests, projects, and industry reviews. Externally represents the organization and works with the Health Employers Association of BC (HEABC) and local and provincial union representatives to investigate issues, reach agreements, and complete work requests. Discusses, seeks information and clarification; investigates, clarifies, and implements work requests; provides guidance, information, and education; and makes recommendations and decisions as appropriate on client, HR and industry requests. Areas of focus include non-contract and bargaining unit job evaluation, classification, and compensation; exclusion criteria, research, and benchmarking, compiling and synthesizing data, analysis, and costings; reporting, project planning, tracking and monitoring; and functions as systems/software super-user. Investigates, documents and actions job and employee record changes, wage increases and collective agreement changes, and prepares employee and union correspondence on matters such as establishing new and reclassifying existing roles, job description objections and employee job review requests. Works in partnership with and supports Specialists and Manager/Director on more complex and contentious matters including larger organizational structure reviews and consultations, executive requests, work design, standardization and process improvement projects, industry changes, reviews, and other special initiatives. Commits to practicing and deepening knowledge, skills, and abilities with completing job evaluation and/or salary administration requests; gaining familiarity with, and comfort utilizing related agreements, frameworks, guidelines, laws, interpretations, and jurisprudence; as well as being able to manage expectations and maneuver difficult conversations.

What you'll do

• Develops practical knowledge in and can utilize all five classification systems, exclusion criteria, and related procedure/process. Reviews new and revised job description submissions and classifies jobs in accordance with the applicable non-contract and bargaining unit classification system under the direction of a senior team member. With increasing independence, works directly with leaders to understand the request, gather missing information, and clarify assumptions and conflicting information; edits and make suggested changes to submitted job descriptions and ensures language is aligned to the classification; and utilizes the exclusion criteria with leaders and HR colleagues to determine the correct employee group. Leverages knowledge and provides advice and guidance to leaders on contained/smaller structure and work redesign; partners with and supports more senior team colleagues on larger and complex structure and work redesign.
• Liaises closely with internal HR colleagues including generalist HR business partners and centralized specialty services of talent acquisition and LR, as well as our HR related stakeholders of Employee Records & Benefits, Payroll, timekeeping, and Business Applications. Responds to inquiries by providing information and guidance on processes, collective agreement language, classification systems and content, HR policies and non-contract salary administration. Seeks assistance and/or refers matters of a complex or contentious nature to the attention of the Manager or senior professionals on the team as appropriate.
• Communicates with local and provincial union representatives and HEABC on matters pertaining to job classification and compensation and prepares related correspondence as appropriate. Investigates union job description challenges and employee classification review requests, conducts job audits, drafts responses to grievances in consultation with a senior team member, and documents accordingly. Seeks information from and collegially shares information with health authority colleagues.
• Develops knowledge in and skill with investigating non-contract salary placement and salary administration requests, prepares comparison information and other data, and makes recommendations for review with a more senior member of the team. Reviews and assists with non-contract performance increases, union general wage increases and other compensation reviews and initiatives and completes required disclosure records and required reports.
• Conducts research, benchmarking and comparing industry/market compensation and classification information including collection agreement interpretation, arbitration awards, labour law and jurisprudence; compiles data, analyzes and summarizes information; prepares reports, costings, presentations, and briefing notes; identifies assumptions, and advises on options, risks, and recommendations as appropriate.
• Coordinates projects and/or provides project management support, prepares project timelines and planning documents for review, identifies and pulls together an appropriate project team, and monitors and reports on progress. Implements approved decisions and changes including new or revised team policies, processes and guidelines, job standardization, reclassifications, and grievance settlements by facilitating required systems changes and completing required documentation.
• Prepares detailed costing and statistical analysis related to compensation administration, grievance negotiations and settlement/award payments, collective bargaining, redesign initiatives, jurisdictional reviews, and service transfers, and in the preparation of planning, proposals, and business cases in order to aid in decision-making.
• Functions as a super-user on related software/systems including PeopleSoft Human Capital Management job code and salary tables, identifies and investigates data and system issues, and provides systems advice and makes recommendations. Works within HR and HR related stakeholders to determine the root of the issue, troubleshoot solutions, streamline system processes, set up new or revised reporting, and to outline and clarify system and data needs of the team/department.
• Identifies opportunities for service improvement, provides input on changes, drafts processes and guidelines documents, and participates in business process improvement.
• Determines requirements and requests new or revised queries to meet regular and ad hoc reporting needs. Monitors and reports on statistical information including grievance costings and liabilities, organizational classification or compensation information and team metrics. Fulfils external reporting requirements as needed. Produces a variety of professional and accurate documents including union correspondence, employee letters, spreadsheets, tables, reports and templates. Drafts language and documents for team SharePoint site and organizational intranet web pages, and updates and uploads information as required.

What you bring

Qualifications

A level of education, training and experience equivalent to a recognized bachelor's degree in Human Resources Management, Business Administration or related, plus a minimum of three (3) years of recent related analytical experience in a large and complex organization including experience working in an unionized environment. Experience utilizing PeopleSoft HCM is an asset.

• Working knowledge of classification and compensation bargaining unit collective agreement and non-contract language and processes.
• General knowledge of standard HR policies and practices.
• Strong analytical, investigative, critical thinking and decision-making skills.
• Possesses systems thinking and technical competency.
• Proven ability to perform research, analyze, compare & contrast, synthesize information (both concepts and numbers), produce reports and costings, and draw conclusions and make decisions/recommendations.
• Advanced/intermediate Microsoft Excel skills required; demonstrated knowledge and ability to utilize related equipment and computerized software packages such as the Microsoft Office suite.
• Fosters open and respectful relationships with colleagues, management and unions that contribute to an atmosphere of trust and mutual respect.
• Strong verbal and written communication skills; excellent interpersonal skills.
• Exhibits thoroughness, accuracy, and attention to detail when calculating and summarizing data, records and other information.
• Possesses initiative to research and resolve items that balances out with knowing when to check-in with a more senior member of the team.
• Demonstrated ability to work effectively within a mentorship environment with increasing independence as well as the ability to work both independently and as part of a team.
• Ability to coordinate projects, prepare project timelines and planning documents, monitor and report on progress for multiple projects.
• Proven ability to determine and accomplish objectives, set priorities, and meet deadlines.
• Extremely organized with excellent time-management skills.
• Ability to work effectively under pressure and with changing priorities.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-time

Salary Range: $65,884 - $94,708 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 8:00-4:00; 8:30-4:30; or 9:00-5:00pm
Requisition #s 153881E / 153882E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

Category

Health Care