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BC Public Service

ADMN O 24R - Citizen Engagement Planner - CLOSING DATE EXTENDED

Victoria, BC
Full Time
3 days ago
66,557 to 75,884 per year
Posting Title

ADMN O 24R - Citizen Engagement Planner - CLOSING DATE EXTENDED

Position Classification

Administrative Officer R24




Victoria, BC V9B 6X2 CA (Primary)

Salary Range

$66,557.72 - $75,884.38 annually

Close Date


Job Type

Regular Full Time

Temporary End Date


BC Public Service -> Citizens' Services

Ministry Branch / Division

Citizen Engagement/Government Digital Experience

Job Summary

Citizen Engagement Planner
Administrative Officer R24

An eligibility list may be established for future permanent and temporary positions.
Amendment (Aug 9th, 2022) - Posting closing date extended to August 16th, 2022.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .

A unique and challenging opportunity to apply your skills and passion for organizational communications and engagement

The Government Digital Experience (GDX) division supports ministries to run public engagements initiatives, service design projects, citizen facing websites and several other information technology solutions for modernizing government.

The Citizen Engagement Team provides strategic leadership and cross-government coordination of public engagement initiatives that contribute to legislative, regulatory, policy and service improvements across government. The Citizen Engagement Team is part of Government Digital Experience Division (GDX) and provides corporate leadership by designing and implementing large scale, complex public engagement initiatives across government. These initiatives allow all British Columbians to have a say in the policies and services that affect their lives. The Team manages two public facing web platforms, and GovTogetherBC.

Reporting to the Engagement Lead, Citizen Engagement this position will provide public engagement coordination and project management support for large, complex projects while at the same time taking responsibility for small and medium sized engagements within an assigned portfolio of ministries. This role will plan projects, prepare financial and contract arrangements, and monitor budgets and deliverables to ensure the projects are on time and meet quality standards.

The Citizen Engagement Planner coordinates all aspects of both web site and in-person, regional and community meetings and coordinates stakeholder engagement within their portfolio. This position coordinates all the development of all marketing and outreach materials and approaches within their portfolio. This position gathers and analyzes feedback and develops recommendations and garners ideas that will be considered by ministries for legislative, regulatory, policy and service improvements. This position provides advice to the Team Lead and Director on evaluation, improvements or results of public engagement to provide to Premier's Office, Ministers and Minister's offices.

The capital of British Columbia, Victoria is a beautiful city, with beautiful beaches and harbours, and a variety of provincial parks to explore. Located on Vancouver Island, Victoria offers a bustling downtown scene and has a wide range of restaurants and entertainment venues to choose from.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia ( ) .

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to , before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:
In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • Bachelor's degree in related discipline (may include Business Administration, Economics or Public Administration) or equivalent combination of *related experience, education and/or training may be considered.

*Must include a minimum of 2 years' related experience in each of the following:
  • Experience working in communications and/or public engagement.
  • Experience in policy development.
  • Experience establishing and managing positive relationships with senior staff.
  • Demonstrated project management experience.
  • Experience writing reports and briefings for approval by senior executive.

Preferences may be given to applicants with the following:
  • Certification in IAP2 and/or courses in public engagement, public relations or communications.
  • Experience and competence in creating public survey tools.
  • Experience using WordPress and LIME survey.
  • Experience gathering, synthesizing, evaluating and interpreting data from diverse sources using various tools and techniques (i.e. statistical software, survey administration, in-person consultation, data visualization tools).

  • Ability to travel is a requirement of this position.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.


Cover letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

Job Category

Administrative Services
Administrative Maintenance and Technicians