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BC Public Service

ADMN O 18R - SABC Team Lead

Victoria, BC
Full Time
5 days ago
56,032 to 63,565 per year
Posting Title

ADMN O 18R - SABC Team Lead

Position Classification

Administrative Officer R18




Victoria, BC V9B 6X2 CA (Primary)

Salary Range

$56,032.51 - $63,565.27 annually

Close Date


Job Type

Regular Full Time

Temporary End Date



BC Public Service -> Adv Ed, Skills & Training

Ministry Branch / Division

StudentAid BC (SABC)

Job Summary

SABC Team Lead
Administrative Officer 18

Currently we have a temporary opportunity available until December 2023. A permanent appointment may result from this temporary appointment.
An eligibility list may be established to fill future temporary and permanent vacancies.

On November 1, 2021 the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .

Provide leadership and supervision to a front-line service delivery team in a dynamic, high volume program area

The provincial government provides financial assistance to over 70,000 BC students annually. The Ministry is responsible for management and delivery of student financial assistance programs totaling more than $700million in combined provincial and federal funding. The StudentAid BC (SABC) program area has oversight for the designation of institutions for the purposes of student financial assistance; this includes public and private post-secondary institutions within British Columbia as well as institutions outside the province and outside of the country. SABC assists eligible students with the cost of their post-secondary education and training through various financial assistance programs, such as student loans, grants and scholarships.

The SABC Team Lead willsupervise and lead the delivery of BC StudentAid services for a wide range of programs, overseeing the assessment of client eligibility in relation to program policies and/or guidelines, resolving escalated cases, working with a wide variety of stakeholders, contributing to reviews of service delivery policy and standards for new initiatives and improvements to existing programs.

The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia ( .

For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact . DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to , before the stated closing time, and we will respond as soon as possible to assist you.

NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Requirements:

In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:

  • A diploma in business or public administration or related field (i.e. Commerce, financial, etc.) plus related experience listed below; OR, an equivalent combination of education and experience may be considered.
  • Minimum two (2) years' experience interpreting and applying legislation, policies and/or regulations.
  • Minimum two (2) years' experience providing client service in a service delivery environment.

Preference may be given to applicants with:
  • Experience supervising and/or leading others in a service-oriented environment with a wide variety of stakeholders.
  • Experience working with the policies and procedures governing a financial social program.
  • Experience working collaboratively with others on business changes and improvements.
  • A degree in business or public administration or related field (i.e. Commerce, financial, etc.)

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.

A Criminal Record Check (CRC) will be required.


Cover letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.

IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

Job Category

Administrative Services
Administrative Maintenance and Technicians