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Account Specialist - Alberta

Vancouver, BC
Full Time
7 days ago

Join our team

Every day, our Small Business Solutions team enables Canadian Businesses to thrive through the power of the Internet; we make technology secure, simple, and worry-free.

As an Account Specialist, you are a self-starter, someone who will hunt, prospect, search and close opportunities, specifically targeting business clients across our fibre network footprint. You will leverage existing relationships to tap into sales opportunities with end customers within the commercial real estate vertical.

Here's what we'll accomplish together

Our highly motivated team is committed to managing and growing our existing base of national business customers and growing market share across Canada. We deliver best-in-class customer service and use a customer first lens for strategy development, lead generation, and marketing and sales execution.

Here's how

    •Provide a suite of TELUS Business solutions to local business clients that operate within our western fibre footprint in Alberta and British Columbia
    •Bring an entrepreneurial spirit, and search and source new business clients to achieve and deliver on growth and profitability targets by cold calling and virtual networking events
    •Deliver on our customer first promise by fostering relations, and building trust and loyalty with business owners and stakeholders
    •Understand and analyze current and prospective business needs to recommend customized solutions with prompt and efficient service
    •Deliver accurate and timely forecast, funnel management, target/objective updates
    •Negotiate and use your problem solving skills to influence and manage client lifecycle
    •Act as TELUS ambassador within your community and promote the TELUS brand
    •Willingness to meet clients virtually within your designated area to present business solutions
    •Be a subject matter expert on our business products and services


Do you have what it takes?
    •Post-secondary and/or equivalent experience
    •Direct sales experience considered an asset
    •Client Relationship Management experience preferred
    •Ability to travel within local regions
    •Passionate about creating best-in-class customer experiences and innovative solutions for our customers
    •Outgoing, friendly, enthusiastic, sociable and praised for cultivating relationships
    •Contagious positive attitude, and ability to adapt to everyday changes
    •Effective communication and presentation skills and confident in leveraging your business acumen skills
    •Known to be a creative thinker
    •Strong judgement, problem solving, and negotiating skills
    •A self-starter with a passion for innovation that is not afraid of a challenge and has relentless focus on growing your client group
    •Strong organizational skills and ability to prioritize and manage your own schedule to accomplish goals with minimal directions or supervision

What we offer you:
    •Competitive compensation, commission, mileage reimbursement
    •Share purchase program with a generous company contribution
    •Well-being allowance
    •Flexible work styles with the ability to work in and out of the office provides optimal work/life balance
    •A supportive culture that promotes recognition and feedback
    •Opportunities and support for growth and development
    •A chance to play an active role within your community
    •A highly-engaged, dynamic and collaborative team environment

A bit about us

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. When you join our team, you're helping us make the future friendly. We're committed to diversity and equitable access to employment opportunities based on ability -your unique contributions and talents will be valued and respected here.
Sales and Marketing