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Account Executive / Sr Account Manager - Vancouver

Reference ID: SAL02877-16
Sales and Marketing
Full Time
Vancouver, BC     

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Position Overview:

As an Account Executive, your role is accountable for developing and managing the strategic account strategy for a set of key accounts. This position is responsible for developing and driving the account strategy, executive relationship management and negotiations.

    •Initiate, develop & maintain relationship with key decision-makers at top ("C") level of client organizations
    •Develop account strategy for a group of key named national accounts, oversee the preparation of deal plans & lead large complex deals with internal & partner teams
    •Develop account strategy for a group of key accounts, oversee the preparation of deal plans & lead large complex deals with internal & partner teams
    •Negotiate & enter into contractual agreements in accordance with TELUS' Policy and procedures
    •Analyse customer needs, drive opportunities for increasing revenue through a thorough understanding of customer business and market opportunities
    •Provide accurate, relevant and timely management information on the performance metrics (i.e. sales funnel) in order to facilitate effective territory planning and forecasting
    •Work with the Client to build their business plans in support of both the Client & TELUS strategic objectives


Required Knowledge:

Advanced knowledge of:
    •Strategic Solution Knowledge - ability to sell solution with complete understanding of application to client's business
    •Process and Systems Knowledge - proficient use of systems/process
    •Expert knowledge of the sales management process
    •Sales Capabilities/Professionalism - Creates new ways to improve client satisfaction through applying knowledge of trends to generate sales
    •Deals are strategic in nature with significant impact to TELUS' business
    •Customer Focus - Evolves TELUS' client segmentation to competitive advantage
    •Collaborates across organization to provide customized, converged client solutions
    •Guides the implementation of client solutions that incorporate long-term planning or trends
    •Communication - Is recognized by the client as providing valuable counsel and leadership on issues
    •Communicates often and effectively, ensuring corporate and strategic business messages are cascaded to business and community leaders
    •Negotiation - Negotiates cross-unit, cross-geography, internally and externally to achieve client/corporate goals
    •Influences others in situations that involve; significant change, conflict about sensitive/ambiguous issues, or have no defined solution precedence

Required Professional Designation/Certification:
    •University degree (or equivalent experience) in Business, Commerce or Engineering

Required Experience:
    •At least 10 years experience in senior level sales management including full spectrum of communications and data products/services/solutions
    •In-depth data/IP experience and knowledge

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

The TELUS team is as diverse as the society we live in and the customers we serve. We're also passionate about creating success for our customers, our shareholders, our communities and our team. And we do so by living the TELUS values and delivering on our Customers First commitments .

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability. SALMARCS


Posted: October 23, 2016
Closes:December 14, 2016
Email Address:
Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...