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BC Mental Health and Substance Use Services

Access Discharge Coordinator, BC Mental Health & Substance Use Services - Coquitlam, BC

Posted 4 days ago

Job Details




dollar sign49.200 to 67.080 per hour

Job Description

Access Discharge Coordinator
BC Mental Health & Substance Use Services
Coquitlam, BC

What you'll do
  • Coordinate, develop and implement a centralized referral registry and access utilization system for the designated Mental Health and/or Addiction Program. Develop and determine the effectiveness of the registry and Access system policies, procedures, and standards, in collaboration with members of acute psychiatric mental health care services, community Mental Health and Addiction teams, and other related programs.
  • Coordinate and maintain a bed occupancy and wait list database of referrals to the designated Mental Health and/or Addiction services program and work in close liaison with referring agencies to ensure referrals are prioritized in accordance with established policies and procedures. May be required to track Alternate Level of Care (ALC) service applicable for the designated program .
  • Receive and review referrals for access and discharge to Mental Health and/or Addiction services. Identify suitable services for referral in accordance with established protocols. Work in close collaboration with Mental Health and/or Addiction and medical services in other health authorities to ensure referral eligibility and to ensure that clients with the highest need are prioritized for placement.
  • Monitor referrals from acute mental health and medical sites and work collaboratively with various sites and/or health authorities, Mental Health and/or Addiction teams and other related programs to ensure efficient flow of referrals to promote maximum bed utilization.
  • Provide consultation and guidance to Mental Health & Addictions teams, acute sites, other referral sources, families and service users on the interpretation and application of policies relevant to eligibility and access to bed resources.

What you bring

  • Graduation from an approved School of Nursing with current practicing registration as an RN or RPN with the British Columbia College of Nurses and Midwives (BCCNM).
  • Two years' recent, related nursing experience relevant with the designated client population or an equivalent combination of education, training, and experience.
  • Valid BC Driver's License. Local area travel may require the use of a personal vehicle.

Skills and Knowledge
  • Nursing science theory, and practice within a client and family centred model of care.
  • British Columbia College of Nurses and Midwives (BCCNM) standards for Nursing Practice.
  • Adult and older adult residential care, tertiary, acute and community Mental Health and/or Addiction services and related issues.
  • Relevant policies, procedures, and standards of care.
  • Other health care disciplines and their role in patient care.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time (1.00 FTE)
Wage: $49.20 - $67.08 per hour
Location: 2721 Lougheed Hwy, Coquitlam, BC, V3C 4J2
Applications will be accepted until position is filled.
Hours of Work: Monday-Friday; 08:00-16:00
Requisition: #163837

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of April 21, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.

About BC Mental Health and Substance Use Services

BC Mental Health and Substance Use Services, part of the Provincial Health Services Authority, provides a diverse range of mental health and substance use programs and services for people across B.C


Health Care

Application closing date is 2024-09-08

Current Openings

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