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Brentwood Bay Resort & Spa

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We are nestled amongst spectacular nature and to honour our surroundings, our mission is to enrich the lives of our guests, each other and ourselves. We do this by being a ‘learning organization’ dedicated to cultivating a mindful and graceful place + presence in the world.

A learning organization fosters a culture of communication + collaboration + learning + teaching. As individuals and as a company we look for ways to improve, grow and develop – so we seek to attract the very best in the business and offer relevant training, workshops, and ongoing feedback for our staff. Team players are empowered, supported and encouraged to give input, opinions, strategies and suggestions because the Resort operates as a team to deliver exceptional service.

Being mindful and having a graceful presence means that you already know that thoughts + behaviours either take up space or contribute something to the world. You decidedly want to focus on how you can contribute. This understanding and way of being is how we are of service to not only our guests, but also each other.

This is how we embody hospitality … naturally.