{"id":8484,"date":"2022-11-09T06:15:15","date_gmt":"2022-11-09T14:15:15","guid":{"rendered":"https:\/\/www.bcjobs.ca\/blog\/?p=8484"},"modified":"2024-11-16T02:45:54","modified_gmt":"2024-11-16T10:45:54","slug":"maintaining-employee-engagement-and-loyalty-through-a-crisis","status":"publish","type":"post","link":"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/","title":{"rendered":"Maintaining Employee Engagement and Loyalty Through a Crisis"},"content":{"rendered":"<p><i><span style=\"font-weight: 400;\">What can businesses do in a pinch to keep things moving and, more significantly, to look out for and lead their employees during extreme stress?<\/span><\/i><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<p><span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-673877deaa5b5\" aria-hidden=\"true\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-673877deaa5b5\"><\/a><\/span><\/div>\n<nav>\n<ul class='ez-toc-list ez-toc-list-level-1 ' >\n<li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/#How_to_Keep_Employees_Engaged_in_Tough_Times\" title=\"How to Keep Employees Engaged in Tough Times\">How to Keep Employees Engaged in Tough Times<\/a>\n<ul class='ez-toc-list-level-3'>\n<li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/#1_Keep_Your_Team_in_the_Loop\" title=\"1. Keep Your Team in the Loop\">1. Keep Your Team in the Loop<\/a><\/li>\n<li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/#2_Flexibility_is_Key\" title=\"2. Flexibility is Key\">2. Flexibility is Key<\/a><\/li>\n<li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/#3_Lead_By_Example\" title=\"3. Lead By Example\">3. Lead By Example<\/a><\/li>\n<li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/#4_Implement_a_Different_Team-Building_Approach\" title=\"4. Implement a Different Team-Building Approach\">4. Implement a Different Team-Building Approach<\/a><\/li>\n<li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/#5_Take_Employees%E2%80%99_Issues_Seriously\" title=\"5. Take Employees\u2019 Issues Seriously\">5. Take Employees\u2019 Issues Seriously<\/a><\/li>\n<\/ul>\n<\/li>\n<li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/#Final_Word%E2%80%A6\" title=\"Final\u00a0 Word\u2026\">Final\u00a0 Word\u2026<\/a>\n<ul class='ez-toc-list-level-4'>\n<li class='ez-toc-heading-level-4'>\n<ul class='ez-toc-list-level-4'>\n<li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.bcjobs.ca\/blog\/maintaining-employee-engagement-and-loyalty-through-a-crisis\/#About_the_Author\" title=\"About the Author\">About the Author<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/nav>\n<\/div>\n<p><span style=\"font-weight: 400;\">Organizations struggle with employee engagement even in the best of times. According to data, the <\/span><a href=\"https:\/\/news.gallup.com\/poll\/241649\/employee-engagement-rise.aspx\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">U.S. had a 34% employee engagement rate at its peak<\/span><\/a><span style=\"font-weight: 400;\">. This indicates that two-thirds of American workers lack enthusiasm for their jobs. They only make enough effort to fulfill the minimal requirements of their position. Undoubtedly an astonishing number.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But then something happens that could perhaps make them even less committed. At their worst, employees are apprehensive and have doubtful well-being during a crisis. They may feel distant from their coworkers and are, at their best, distracted.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These disengaged workers may make firms less productive, generate less money, and annoy customers. So how can we turn the ship around and change course?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We do not, though. There is no quick fix for crisis leadership that will instantly <\/span><a href=\"https:\/\/blog.v-hr.com\/blog\/retain-employees-5-steps-increasing-employee-retention\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">re-engage our teams<\/span><\/a><span style=\"font-weight: 400;\">. Accepting the circumstance as it is and preparing our teams for the best outcome and better times are sometimes the best things we can do. There will also be better days.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Keep_Employees_Engaged_in_Tough_Times\"><\/span><span class=\"ez-toc-section\" id=\"How_to_Keep_Employees_Engaged_in_Tough_Times\"><\/span><span style=\"font-weight: 400;\">How to Keep Employees Engaged in Tough Times<\/span><span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">People will keep in mind how you made them feel amid trying circumstances. In that regard, a crisis allows you to show your leadership. You still influence how you implement and communicate those decisions, even if you need to change your strategic plans, cut hours, or fire employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The following tactics can be useful in a crisis to keep your staff motivated:-<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Keep_Your_Team_in_the_Loop\"><\/span><span class=\"ez-toc-section\" id=\"1_Keep_Your_Team_in_the_Loop\"><\/span><span style=\"font-weight: 400;\">1. Keep Your Team in the Loop<\/span><span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Try to involve your staff in decision-making rather than putting it on them. This entails open <\/span><a href=\"https:\/\/www.bcjobs.ca\/\"><span style=\"font-weight: 400;\">communication and team participation<\/span><\/a><span style=\"font-weight: 400;\"> in decision-making. People often feel neglected when they are not included in a team discussion. Make sure that you take every person\u2019s suggestions and ideas while making a strategy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Be open and honest about the factors that led to your choices. Inform people of your business&#8217;s goals and their role in achieving them. When you don&#8217;t have all the solutions, be honest. It&#8217;s okay for you to be a person. It conveys the idea that you are all on the same team.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Two-way conversation is essential for transparent, <\/span><a href=\"https:\/\/www.bcjobs.ca\/blog\/practice-transparency-in-the-workplace-challenges-and-benefits\/\"><span style=\"font-weight: 400;\">honest communication<\/span><\/a><span style=\"font-weight: 400;\">. Therefore, consult the team before making a choice whenever feasible, and include their ideas in the final course of action.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Flexibility_is_Key\"><\/span><span class=\"ez-toc-section\" id=\"2_Flexibility_is_Key\"><\/span><span style=\"font-weight: 400;\">2. Flexibility is Key<\/span><span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Decisions made in a crisis will have varying effects on various persons. Business leaders should make every effort to be adaptable and consider personal situations. A one-size-fits-all strategy can make some employees unhappy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Flexible work schedules may be necessary for employees with young children to tend to but cannot get child care since schools and daycares are closed. You&#8217;re happy as long as the work is completed, and they&#8217;ll be satisfied since you&#8217;re taking into account their needs as a person, not simply as a worker.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Lead_By_Example\"><\/span><span class=\"ez-toc-section\" id=\"3_Lead_By_Example\"><\/span><span style=\"font-weight: 400;\">3. Lead By Example<\/span><span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Employers can gain from <\/span><a href=\"https:\/\/www.bdc.ca\/en\/articles-tools\/entrepreneurial-skills\/be-effective-leader\/leadership-skills-strategies-advice\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">effective leadership<\/span><\/a><span style=\"font-weight: 400;\"> in a crisis in a variety of ways. It increases staff commitment and loyalty, which directly contributes to short-term business success. It enhances the brand reputation required to draw in potential employees. Additionally, it&#8217;s a chance to separate from competitors and peers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of your coworkers may make snap judgments without considering the long-term repercussions. Your opportunity to emerge as a true leader and serve as an example of how to treat people well even under trying circumstances is presented by a crisis. Be a person who acts honorably toward your team and your company.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Implement_a_Different_Team-Building_Approach\"><\/span><span class=\"ez-toc-section\" id=\"4_Implement_a_Different_Team-Building_Approach\"><\/span><span style=\"font-weight: 400;\">4. Implement a Different Team-Building Approach<\/span><span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Regardless of the circumstance, your <\/span><a href=\"https:\/\/www.bcjobs.ca\/\"><span style=\"font-weight: 400;\">team or organization<\/span><\/a><span style=\"font-weight: 400;\"> will probably experience a sense of disconnect, either literally if they are now working from home or cognitively if the burden or distractions rise. Therefore, connecting your team members is more crucial than ever if you want to take advantage of the productivity-boosting effects of peer inspiration.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some people can connect and feel gratified when they band together during a crisis to support a cause. Plan a project where your team members can donate their time to a company affected by the crisis.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should be aware of your employees&#8217; schedules when <\/span><a href=\"https:\/\/www.bcjobs.ca\/blog\/benefits-of-employee-retention\/\"><span style=\"font-weight: 400;\">team building<\/span><\/a><span style=\"font-weight: 400;\"> during a crisis because you don&#8217;t want to add more hours to an already full day. Try to include team building into events already on the agenda during hectic periods.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Take_Employees%E2%80%99_Issues_Seriously\"><\/span><span class=\"ez-toc-section\" id=\"5_Take_Employees%E2%80%99_Issues_Seriously\"><\/span><span style=\"font-weight: 400;\">5. Take Employees\u2019 Issues Seriously<\/span><span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Personal struggles abound right now, and most workers don&#8217;t fully comprehend their rewards. Emphasize medical alternatives through health insurance, accessible employee help programs, and workplace support for addressing child-care needs as they battle personal challenges and concerns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Crisis and overload situations can bring to light how much &#8220;clutter&#8221; there is in everyone&#8217;s professional life \u2014 how many things we all perform daily that aren&#8217;t that crucial. Employees should be allowed to concentrate only on the tasks that are truly necessary for navigating the crisis, and leaders should only offer them information about these key goals.<\/span><\/p>\n<p><a href=\"https:\/\/www.bcjobs.ca\/\"><span style=\"font-weight: 400;\">Employee engagement<\/span><\/a><span style=\"font-weight: 400;\"> is a two-way give-and-take relationship. Employees must feel valued if employers expect them to perform, deliver more, and maintain productivity. This is especially important when work obligations and health issues overlap.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Final_Word%E2%80%A6\"><\/span><span class=\"ez-toc-section\" id=\"Final_Word%E2%80%A6\"><\/span><span style=\"font-weight: 400;\">Final\u00a0 Word\u2026<\/span><span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Recent times have seen a new, unstable trajectory for the global economy. The external environment will impact the profitability and financial stability of the organizations. To prevent any knee-jerk reactions, businesses must comfort their staff members using an engagement approach. In times of crisis, employee engagement gains essential importance. (<a href=\"https:\/\/northeastohiogastro.com\/purchase-xanax-online\/\">northeastohiogastro.com<\/a>) <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Almost nobody anticipated a &#8220;global pandemic&#8221; in their plans for the future, and this disaster will affect and alter nearly every industry. But when you genuinely engage people and equip them with the necessary tools to bring your organization through these trying times, you can preserve loyalty and prepare your teams for recovery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employee engagement is challenging. A small amount of empathy and compassion expressed in meaningful but simple deeds can have a significant long-term effect on the business. Give them a try!<\/span><\/p>\n<hr \/>\n<h4><span class=\"ez-toc-section\" id=\"About_the_Author\"><\/span><span class=\"ez-toc-section\" id=\"About_the_Author\"><\/span><strong><em>About the Author<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><b>Simon Chou<\/b><span style=\"font-weight: 400;\"> is the Vice President of Operations and Growth at <\/span><a href=\"https:\/\/www.bcjobs.ca\/\"><span style=\"font-weight: 400;\">BCjobs.ca<\/span><\/a><span style=\"font-weight: 400;\">. Over the course of his career, he carved a niche in brand development, marketing strategy, and online presence for startups. Prior to joining BCJobs.ca, Simon was an advisor for several global blockchain projects including Litecoin, NEM, and Ripple. In the past, he also worked with Fortune 500 companies in the healthcare space through SM Digital\u2014a global marketing agency.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What can businesses do in a pinch to keep things moving and, more significantly, to look out for and lead their employees during extreme stress? Table of Contents How to Keep Employees Engaged in Tough Times 1. Keep Your Team in the Loop 2. Flexibility is Key 3. Lead By Example 4. Implement a Different [&hellip;]<\/p>\n","protected":false},"author":109,"featured_media":8508,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[166,149],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/8484"}],"collection":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/users\/109"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/comments?post=8484"}],"version-history":[{"count":5,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/8484\/revisions"}],"predecessor-version":[{"id":9912,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/8484\/revisions\/9912"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/media\/8508"}],"wp:attachment":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/media?parent=8484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/categories?post=8484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/tags?post=8484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}