{"id":8221,"date":"2022-01-26T11:01:25","date_gmt":"2022-01-26T19:01:25","guid":{"rendered":"https:\/\/www.bcjobs.ca\/blog\/?p=8221"},"modified":"2022-01-26T11:01:25","modified_gmt":"2022-01-26T19:01:25","slug":"key-communication-skills-for-the-workplace","status":"publish","type":"post","link":"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/","title":{"rendered":"Key communication skills for the workplace"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">No matter what job profile it is, what company or industry it is, communication skills are crucial everywhere. These skills include the essential ability to initiate and maintain conversations, certain traits and knowledge that assists you in sharing and receiving information.\u00a0<\/span><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69ed20ef7716d\" aria-hidden=\"true\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-69ed20ef7716d\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/#1_Active_listening\" title=\"1. Active listening\">1. Active listening<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/#2_Clarity\" title=\"2. Clarity\">2. Clarity<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/#3_Audience_awareness\" title=\"3. Audience awareness\">3. Audience awareness<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/#4_Method_and_tone_of_communication\" title=\"4. Method and tone of communication\">4. Method and tone of communication<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/#5_Emotional_intelligence_and_empathy\" title=\"5. Emotional intelligence and empathy\">5. Emotional intelligence and empathy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/#6_Few_other_important_skills\" title=\"6. Few other important skills\">6. Few other important skills<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/#To_sum_up\" title=\"To sum up\">To sum up<\/a><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4'><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.bcjobs.ca\/blog\/key-communication-skills-for-the-workplace\/#About_the_Author\" title=\"About the Author\">About the Author<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p><span style=\"font-weight: 400;\">Whether you are sending emails, making client calls, writing a press release, or simply speaking to your colleagues, it all requires some critical communication skills. This article will guide you regarding communication skills for the workplace.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"1_Active_listening\"><\/span><span style=\"font-weight: 400;\">1. Active listening<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While listening is essential, it is even more important to listen actively. What does that mean? Active listening involves listening so that you retain the matter, understand the motives and intent of the speaker, try to fathom their emotions and feelings. This type of listening avoids miscommunication and helps build stronger relations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You not only listen but also pay close attention to the other person&#8217;s body language, tone, and other cues. For example, ensure that you make eye contact, turn towards them, nod when necessary, and respond appropriately.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_Clarity\"><\/span><span style=\"font-weight: 400;\">2. Clarity<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This is not just a critical communication skill in the workplace but in general as well. You must have clarity over what you wish to convey and then convey it well to the other person. If you have a presentation coming up, the preparation of clarity can take several days. Still, it must come to you naturally in daily conversations, or you will leave the person utterly confused. This can result in a lot of mess in the workplace.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Audience_awareness\"><\/span><span style=\"font-weight: 400;\">3. Audience awareness<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This is another key communication skill to keep in mind. It would help if you prepared presentations, lectures, and even simple topics for conversation, keeping your audience in mind. Tailoring the content along with other verbal and non-verbal cues helps achieve the motive of the conversation.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_Method_and_tone_of_communication\"><\/span><span style=\"font-weight: 400;\">4. Method and tone of communication<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There is such a thing as appropriate words and tones, considering the people you are interacting with. In a professional environment that prevails in the workplace, it is best to maintain a polite but crisp and clear tone while communicating. The method and technique tend to differ depending on whether you interact with potential customers, colleagues, or superiors.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_Emotional_intelligence_and_empathy\"><\/span><span style=\"font-weight: 400;\">5. Emotional intelligence and empathy<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Emotional intelligence, that is, being in tune with your own emotions and that of the other, is a key communication skill. This ability results in empathy and increases the chance of a conversation where both parties understand one another. This creates a healthy and productive work environment.\u00a0<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"6_Few_other_important_skills\"><\/span><span style=\"font-weight: 400;\">6. Few other important skills<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A key skill is to give and receive constructive feedback<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Be aware of body language and its importance in any form of communication<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Presentation and public speaking<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"To_sum_up\"><\/span><span style=\"font-weight: 400;\">To sum up<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">No matter which workplace you go to in any corner of the world, you need to have some basic communication skills to be successful. This article has listed some of the key communication skills you must keep in mind and consciously train yourself to excel.<\/span><\/p>\n<hr \/>\n<h4><span class=\"ez-toc-section\" id=\"About_the_Author\"><\/span><strong><em>About the Author<\/em><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><b>Simon Chou<\/b><span style=\"font-weight: 400;\"> is the Vice President of Operations and Growth at <\/span><a href=\"https:\/\/www.bcjobs.ca\/\"><span style=\"font-weight: 400;\">BCjobs.ca<\/span><\/a><span style=\"font-weight: 400;\">. Over the course of his career, he carved a niche in brand development, marketing strategy, and online presence for startups. Prior to joining BCJobs.ca, Simon was an advisor for several global blockchain projects including Litecoin, NEM, and Ripple. In the past, he also worked with Fortune 500 companies in the healthcare space through SM Digital\u2014a global marketing agency.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>No matter what job profile it is, what company or industry it is, communication skills are crucial everywhere. These skills include the essential ability to initiate and maintain conversations, certain traits and knowledge that assists you in sharing and receiving information.\u00a0 Whether you are sending emails, making client calls, writing a press release, or simply [&hellip;]<\/p>\n","protected":false},"author":109,"featured_media":8301,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/8221"}],"collection":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/users\/109"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/comments?post=8221"}],"version-history":[{"count":1,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/8221\/revisions"}],"predecessor-version":[{"id":8222,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/8221\/revisions\/8222"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/media\/8301"}],"wp:attachment":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/media?parent=8221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/categories?post=8221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/tags?post=8221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}