{"id":189,"date":"2009-10-23T11:40:00","date_gmt":"2009-10-23T11:40:00","guid":{"rendered":"https:\/\/www.bcjobs.ca\/career-advice\/passing-the-telephone-screening-interview\/"},"modified":"2019-11-08T12:10:22","modified_gmt":"2019-11-08T20:10:22","slug":"passing-the-telephone-screening-interview","status":"publish","type":"post","link":"https:\/\/www.bcjobs.ca\/blog\/passing-the-telephone-screening-interview\/","title":{"rendered":"Passing the telephone screening interview"},"content":{"rendered":"<p>Provided by the career experts at <a href=\"https:\/\/www.roberthalf.com\/\">Robert Half Finance &amp; Accounting<\/a><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69ec5830ac950\" aria-hidden=\"true\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-69ec5830ac950\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.bcjobs.ca\/blog\/passing-the-telephone-screening-interview\/#Expecting_the_unexpected\" title=\"Expecting the unexpected\">Expecting the unexpected<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.bcjobs.ca\/blog\/passing-the-telephone-screening-interview\/#Getting_the_call\" title=\"Getting the call\">Getting the call<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.bcjobs.ca\/blog\/passing-the-telephone-screening-interview\/#Closing_on_a_winning_note\" title=\"Closing on a winning note\">Closing on a winning note<\/a><\/li><\/ul><\/nav><\/div>\n\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-4761\" style=\"vertical-align: baseline;\" src=\"https:\/\/www.bcjobs.ca\/blog\/wp-content\/uploads\/2009\/10\/on_the_phone.jpg\" alt=\"on_the_phone\" width=\"203\" height=\"154\" \/> With continually increasing workloads, more hiring managers are relying on short, preliminary phone conversations to determine who should be called for interviews. Screening applicants in this manner allows managers to evaluate a person\u2019s abilities and skills and gauge their interest and enthusiasm for the position in a relatively short amount of time. Although the phone-screen call may seem like a casual discussion, it is the key to landing the interview. In other words, you should prepare for it just as you would an in-person meeting with a prospective employer.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Expecting_the_unexpected\"><\/span>Expecting the unexpected<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You\u2019ve probably sent dozens of resumes and you may even have difficulty remembering those companies to which you\u2019ve applied and your contact at each. Consider keeping a list of such information near the phone for easy reference when a hiring manager calls. Always have a pen and paper handy to jot down notes, questions and other information. And know where your list of references and resume are so that you can consult these documents if needed.<\/p>\n<p>Although the conversation probably won\u2019t be as lengthy as a one-on-one interview, the information you supply at this stage is just as important to the person making the hiring decision. Prepare by devising a list of potential questions you may be asked. Some of the most common include:<\/p>\n<ul>\n<li>Can you tell me about yourself and your work history?<\/li>\n<li>What interests you about this job?<\/li>\n<li>What skills can you bring to the position?<\/li>\n<li>What is it about our company that appeals to you?<\/li>\n<li>Can you describe your last job?<\/li>\n<\/ul>\n<p>Consider your responses and the key points you\u2019d like to convey. Then rehearse your answers so that you can reply in an articulate manner. It\u2019s also a good idea to research the company on the Internet and in industry publications to find out about recent developments or planned changes. Armed with this knowledge, you\u2019ll be able to ask the interviewer your own targeted questions about the firm, its culture and the position that interests you.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Getting_the_call\"><\/span>Getting the call<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When a hiring manager contacts you, try to take the call in a quiet room to minimize potential distractions. The person to whom you\u2019re talking should have your full attention, so be sure to discourage interruptions from others. Also, avoid using a mobile phone unless you have a strong signal, so that you minimize the risk of being disconnected.<\/p>\n<p>Even though you won\u2019t be face to face with the person interviewing you, presentation still counts \u2013 perhaps more so because he or she cannot see your expressions or body language. When talking to the hiring manager, use the same business etiquette you would for an in-person meeting. As unusual as it sounds, try smiling when you talk. Doing so will give your voice a friendly and enthusiastic lift. Also pay attention to your tone; subtle inflections play a big role in the messages you send.<\/p>\n<p>Carefully listen to the interviewer\u2019s questions and take a moment to think about your answers before responding. You don\u2019t want to say something you\u2019ll later regret by rattling off the first thing that comes to mind. Use complete sentences, rather than \u201cyes\u201d or \u201cno\u201d answers, and backup your assertions with real-world examples. For instance, if a manager asks about your experience working in a team-based environment, describe a past situation in which you played a role in the success of a group project.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Closing_on_a_winning_note\"><\/span>Closing on a winning note<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>As the conversation wraps up, thank the interviewer for his or her time. Also be sure you understand the next step in the hiring process. If the hiring manager doesn\u2019t suggest an in-person interview, inquire about how the company plans to proceed. For example, you may say, \u201cI\u2019ve really enjoyed talking to you and learning more about your firm. Should I expect to hear from you by a certain date?\u201d<\/p>\n<p>Being well prepared for a preliminary screen can provide you with a significant advantage in the hiring process. Although it isn\u2019t a replacement for a face-to-face interview, making a good impression over the telephone can increase your chance of being asked to an in-person meeting and ultimately to landing the job.<\/p>\n<p>Create a profile to sign up for <a href=\"https:\/\/www.bcjobs.ca\/jobseekers\">Job Alerts<\/a> and receive email notifications about your dream job!<\/p>\n<p>Read also:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.bcjobs.ca\/blog\/explaining-a-gap-in-your-employment-history\/\">Explaining A Gap In Your Employment History<\/a><\/li>\n<li><a href=\"https:\/\/www.bcjobs.ca\/blog\/interview-gone-very-bad-you-can-recover\/\">Interview gone very bad? You can recover<\/a><\/li>\n<li><a href=\"https:\/\/www.bcjobs.ca\/blog\/cold-calling-your-way-to-a-new-job\/\">Cold Calling Your Way to a New Job<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>With continually increasing workloads, more hiring managers are relying on short, preliminary phone conversations to determine who should be called for interviews.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[15],"tags":[],"_links":{"self":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/189"}],"collection":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/comments?post=189"}],"version-history":[{"count":5,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/189\/revisions"}],"predecessor-version":[{"id":6954,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/posts\/189\/revisions\/6954"}],"wp:attachment":[{"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/media?parent=189"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/categories?post=189"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bcjobs.ca\/blog\/wp-json\/wp\/v2\/tags?post=189"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}