You probably spend a good deal of time thinking about your customers that live outside your company walls. You should: Those new and returning customers can be your brand ambassadors into their own communities and into the community of the internet.
But what about the customers who come to work every day—and leave every day too? Your employees are customers of a different sort. How you talk to them about your corporate structure and your corporate commitment to customer service filters from top to bottom and out to your external customers, too.
Want to learn more about how to improve your customer service? This graphic can help.